Pathways to Community

Waiver/Crisis Services General Manager

St. Paul, MN - Full Time

Pathways to Community (PTC) is seeking a Crisis Services General Manager. PTC provides, dedicates, and delivers exceptional residential crisis services to our community. As the General Manager, you will play a vital role in shaping the future of our home and community-based services.

The General Manager will oversee regulatory compliance per 245D licensing and daily operations, supervise and train staff, monitor program sites, and more. This role requires strong leadership skills and accountability, a deep understanding of crisis services and 245D licensing regulations and principles, a passion for delivering high-quality care to our clients, and leadership to our employees in a collaborative work environment with career growth and development opportunities.
 
  • Salary: $70,000 - $75,000 DOQ.
  • Hours/Days: Primarily Monday-Friday business hours but must have flexibility to work varied days and times, including mornings, evenings, weekends, holidays, and overnights in the event of an emergency.
  • Benefits: Medical, Dental, Vision, Short-and-Long-Term-Disability, Life and Accidental Death & Dismemberment, Vision, Pet Insurance, 401(k), PTO, Paid Holidays, and EAP.

Position Responsibilities:
  • Oversees five residential programs that support 1-6 individuals receiving crisis respite services. Directly supervisors two managers and indirectly supervise all front-line employees.
  • Coordinates support team meetings; writes service, abuse, and behavior plans.  
  • Manages medical or health-related services, including proper documentation of all prescribed medication, treatments, diet, and/ or appointments/exams.
  • Develop professional relationships with case managers, consultants, and other support team members; maintain knowledge of their service satisfaction and actively work to resolve dissatisfaction.
  • Ensure crisis programs comply with all charting and documentation requirements (e.g., outcome charting, medication administration, daily/health log notes, incident reports, etc.).
  • Ensures compliance with 245D and CRS licensing.
  • Act as the Designated Manager under 245D.

Education and Experience:
  • Three (3) years of management experience in the field of developmental disabilities is preferred.
  • Experience working in a home and community-based services setting designated as residential is preferred.
  • Meets Designated Coordinator (DC) and Designated Manager (DM) qualifications per 245D.
  • A valid driver's license and proof of liability insurance.
  • Ability to pass a background study.

An Affirmative Action, Equal Opportunity Employer
 

Pathways to Community is an Affirmative Action and Equal Opportunity Employer.

Apply: Waiver/Crisis Services General Manager
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How do you meet the qualifications of a Designated Coordinator and Designated Manager?*
Please relay your experience working in crisis setting or a setting in which you worked with individuals dually diagnosed with a developmental disability and behaviors as a result of their mental health.*
This position requires a strong background in managing others and their work. Please describe your management experience.*
Crisis services means that things happen at a fast pace. This means one's decision-making skills need to be fast but also accurate and thorough. Please describe a time when you had to make a decision quickly. What was the end result?*
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