Crisis Services General Manager
St. Paul, MN
Full Time
Manager/Supervisor
Pathways to Community (PTC) is seeking a Crisis Services General Manager. PTC provides, dedicates, and delivers exceptional residential crisis services to our community. As the General Manager, you will play a vital role in shaping the future of residential home and community-based services.
The General Manager will oversee regulatory compliance per 245D licensing and daily operations, supervise and train staff, monitor program sites, and more. This role requires strong leadership skills and accountability, a deep understanding of crisis services and 245D licensing regulations and principles, a passion for delivering high-quality care to our clients, and leadership to our employees in a collaborative work environment with career growth and development opportunities.
Position Responsibilities:
Education and Experience:
An Affirmative Action, Equal Opportunity Employer
The General Manager will oversee regulatory compliance per 245D licensing and daily operations, supervise and train staff, monitor program sites, and more. This role requires strong leadership skills and accountability, a deep understanding of crisis services and 245D licensing regulations and principles, a passion for delivering high-quality care to our clients, and leadership to our employees in a collaborative work environment with career growth and development opportunities.
- Salary: $70,000 - $75,000 DOQ.
- Hours/Days: A flexible schedule that includes split shifts, varied days and times, including mornings, evenings, weekends, holidays, and overnights.
- Benefits: Medical, Dental, Vision, Short-and-Long-Term-Disability, Life and Accidental Death & Dismemberment, Vision, Pet Insurance, 401(k) PTO, Holiday Pay, and EAP.
Position Responsibilities:
- Oversees five residential programs that support 2-6 individuals receiving crisis respite services. Directly supervisors two managers and indirectly supervisors all front-line employees as outlined in the individuals' service, abuse, and behavior plans.
- Coordinates support team intakes and meetings; writes service, abuse, and behavior plans.
- Manages medical or health-related services, including proper documentation of all prescribed medication, treatments, diet, and/ or exams.
- Develop professional relationships with case managers, consultants, and other support team members; maintain knowledge of their service satisfaction and actively work to resolve dissatisfaction.
- Ensure crisis programs comply with all charting and documentation requirements (e.g., outcome charting, medication administration, daily/health log notes, appointment summaries, and tracking).
- Ensures compliance with 245D and CRS licensing.
Education and Experience:
- A high school diploma or GED is required.
- Three (3) years of management experience in the field of developmental disabilities is preferred.
- Experience working with individuals with developmental disabilities is required. Experience working in residential home and community-based services is preferred.
- Meets Designated Coordinator (DC) qualifications and Designated Manager (DM) per 245D standard.
- A valid driver's license and proof of liability insurance.
- Ability to pass a background study.
An Affirmative Action, Equal Opportunity Employer
Pathways to Community is an Affirmative Action and Equal Opportunity Employer.
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